Payment
Troubleshooting

Troubleshooting Payment Issues

No products/offerings available from RevenueCat

If you get the following error:

[StoreKit] Error enumerating unfinished transactions: Error Domain=ASDErrorDomain Code=509 "No active account"
There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect

This usually indicates that there are pending requirements in your App Store Connect account. Before you can test in-app purchases:

  1. Sign the latest Paid Applications Agreement in the "Agreements, Tax, and Banking" module in App Store Connect
  2. Link a bank account to App Store Connect and ensure the status is "Clear"
  3. Complete any pending tax declarations
  4. Verify that your products are properly configured in both RevenueCat and App Store Connect

You won't be able to test in-app purchases until these requirements are met, even if your products are correctly set up in both RevenueCat and App Store Connect.

For more detailed information, check out the RevenueCat troubleshooting guide (opens in a new tab).